"No Wonder It Smells so Good!"
AIRS Fragrance Products, Inc.
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Frequently Asked Questions


Why buy AIRS incense?

Simple. AIRS is unquestionably the best and healthiest incense in the world . Our lab staff works very hard to find the best non-allegenic ingredients to make fragrance with. What this means is that even our customers with fragrance allergies can enjoy AIRS products.

Customer Service - Birmingham

What about shipping time?
Your orders are made fresh and precisely for you. For this reason , please plan on 15-20 days delivery time. You may wish to look at our Shipping Map for more precise delivery details.

What about Customer Service?
The best way to reach us is at comments@airsworld.com . You will get a friendly and knowledgeable response within 48 hours. You can also reach our answering service at 866-681-7082, and your phone call will be returned by a Customer Serice Representative.

How can I place an order?
We welcome your orders on our website anytime. If you have product questions, you may phone your order at 866-681-7082, or fax at 360-306-5327.

Is my credit card information secure?
Yes. Rest assured that we follow strict guidelines on  our website to ensure that all your information is properly encrypted and safe.

What about sales tax?
You will not be charged sales tax for any items sold, with the exception of Canadian orders. A charge of $0.70 GST will appear on Canadian invoices.

What forms of payment do you accept?
Visa, MasterCard, Discover, American Express, money order or check. We wait for personal checks to clear before shipping. Please mail your check to :

AIRS Fragrance Products, 250 "H" Street, Suite  212, Blaine, WA 98230.

What is your Privacy Policy? 
We do not sell or share our lists to anyone. We respect your privacy and will not give out your information to anyone.

Do you have a catalogue? 
We do not currently publish a printed catalogue. We work very hard on keeping our website updated.

Do you have retail locations? 
We do not have our own retail locations. However, hundreds of stores in North America and Europe carry our products.

When you are looking for a complete and up-to-date selection of products, you can always find it on our website.

What about Feedback? 
Some of our best ideas, and many of this year's new products come by our customers. We welcome your feedback. Email us at comments@airsworld.com

Thank you.... If you have more questions, we enjoy hearing from you.